DELIVERY

NATIONAL UK DELIVERY

National Delivery is in insulated boxes via DPD. Deliveries will be on Thursdays.

National Delivery (Excluding Scottish Highlands) is £7 per box. 

Pre-orders placed during MARCH will be delivered in the first week of April. 

 

Deliveries placed from April onwards: 

 

Orders placed by Tuesday 9am will be delivered Thursday the same week.

Orders placed AFTER Tuesday 9am will be delivered the following week (i.e. 9 days)

You do not need to be in to sign for your delivery, but you should let us know a safe place to tell DPD to leave your parcel if you are expecting to be out. 

 

You can buy online and collect from us in Bethersden. Please select 'collection' at the check out and we will email you will available collection times. 

LIVE NEARBY? - Collections available.

HOW MUCH FITS IN A BOX?

1 box holds 30 x 450g trays (13.5kg of food). That's enough for about a month for a collie, or two months for a Mini Dachshund

 

Delivery for one box is £7.

To make sure your product remains frozen until it gets to you we have a minimum order of 14 packs.

If you need to make a bulk order (more than 40kg/3 boxes) please drop us an email/call as we may be able to arrange a bulk discount for you. 

RETURN & EXCHANGE POLICY

As this is a frozen product, we are sorry but we cannot accept returns.

If you feel that there is a fault or error with your order please let us know.

INFO

CUSTOMER SERVICE

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